Privacy Policy - Infinia ML

Infinia ML Privacy Policy

Last modified: January 2023

We at Infinia ML, Inc. as well as our affiliates (collectively, “we”, “us,” or “our”) respect your privacy and are committed to protecting it through our compliance with this Policy. This Policy describes the types of information we may collect from you or that you may provide to us, including when you visit the website www.infiniaml.com as well as any other website where we post this Policy (collectively, our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

When This Policy Applies

This Policy applies to any information that we collect on the Website or otherwise in connection with your use of the Website, including any information in any forms or electronic messages submitted by you to us through the Website, any information you share with us using the contact information provided on our Website (such as our e-mail address or phone number) and any information about you transferred to the Website from other websites. This Policy does not apply to any other information that we collect by any means.

When It Doesn’t Apply

If your organization has procured a license or subscription to our Infinia ML document processing solution or procured any of our other products or services, this Policy does not apply to any information collected or processed by us in connection with your or your organization’s use of such products or services. You will need to refer to our contract with your organization for information about our policies and practices for collecting and processing information in connection with your organization’s use of such products or services.

Important Information – Please Review Carefully

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you can choose not to use our Website. By accessing or using our Website, you agree to this Policy. This Policy may change from time to time. When we make changes to this Policy, we will post the updated Policy on our Website and update the Policy’s “last modified” date. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.

Information We Collect About You and How We Collect It

Personal Information We Collect – Generally

We may collect several types of information from and about users of our Website, including information by which you may be personally identified or other information to the extent maintained in personally-identifiable form (collectively, “Personal Information”). Specifically, we (or our third-party service providers acting on our behalf) may collect the following from you:

Personal identifiers and contact information, such as your name, e-mail address, telephone number (including mobile telephone number) and the IP Address or Mobile Device ID of the computer or device used to access and use our Website (“Identifiers”).
The name of your company or organization.
The Technical Information described in the section below titled “Traffic, Usage and Computer/Device Information.”
Information related to Internet or other similar network activity, including browsing history, search history and information on your interaction with our Website or on your interaction with advertisements on our Website or other websites (“Internet Activity”).
Any other information (including Personal Information) you choose to provide in any fillable web-forms or messages submitted by you to us through our Website or using the contact information provided on our Website.

Personal Information We Collect – Submitting Job Applications Through the Website

If you submit a job application to us (“Job Applicant”), either directly through our Website or through a third-party website we use to collect job applications, we may also collect your mailing address (including your city, state, zip code and country of residence) and any information (including Personal Information) you may choose to provide in a resume you submit to us.

How We Collect Information

With the exception of your Technical Information and Internet Activity (which we or our third-party service providers collect automatically as you navigate through or interact with our Website, as described below in the section titled “Traffic, Usage and Computer/Device Information”), generally we collect Personal Information directly from you when you provide it or submit it to us directly such as in connection with registering to obtain additional information from us (such as by signing up to receive our e-newsletter or other marketing and promotional information about us or our products and services), contacting us for service inquiries or to report a problem with our Website, submitting a job application through our Website or a third-party website we use to collect job applications, otherwise submitting an inquiry to us using the contact methods provided on our Website or otherwise contacting us about our Website or our business.

Traffic, Usage and Computer/Device Information

Additionally, as you navigate through and interact with our Website or interact with the e-mails or other electronic messages we send to you, we or our third-party service providers may automatically collect certain traffic data, usage information and information about your computer equipment or mobile device, such as your browser and operating system, your wireless carrier, configuration data, clickstream analytics and your actions and patterns when you use our Website (“Technical Information”). The technologies we use for this automatic data collection may include cookies that are stored on the browser of your computer or mobile device, small embedded electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) and other types of embedded code. We may collect this information to manage our content and improve users’ use of our Website; to count and review the number of users of our Website and their usage patterns; to track key performance indicators such as pages accessed, frequency of access, conversions (the number of users who click on our advertisements and then go on to make a product purchase) and other statistical information related to our Website (for example, recording the popularity of certain content and verifying system and server integrity); to identify the portion of users who access our Website via different web browsers; to recognize if a user is a return user of our Website; to store information about a user’s visits; to remember a user’s preferences; and for similar purposes in connection with monitoring, operating, maintaining and improving our Website.

How We Use Your Information

Generally

We use information that we collect about you or that you provide to us, including any Personal Information, to:

Present our Website and its contents to you.
Provide you with information that you request from us.
Authenticate or otherwise verify your identity in connection with your requests and inquiries via the Website or otherwise.
Provide you with support and respond to your inquiries and support requests relating to our Website, including to investigate and address your concerns and to monitor and improve our responses.
If you are a Job Applicant, collect and process your application for a position with us and contact you in connection with such application.
Update and maintain e-mail or mailing lists (such as our e-mail lists to receive newsletters or alerts by e-mail).
Carry out the advertising, promotional and marketing purposes as described in the section below titled “Use of Personal Information for Marketing Purposes.”
Help maintain the safety, security and integrity of our Website, databases and other technology assets and our business.
Notify you about changes to our Website or any products or services we offer or provide through it.

With respect to Technical Information, fulfill the purposes described in the section above titled “Traffic, Usage and Computer/Device Information.”

Respond to lawful requests for information through court orders, subpoenas, warrants and other legal processes or obligations.
Enforce any contracts between you and us, including for billing and collection, or for the establishment, exercise or defense of legal claims.
Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which information (including Personal Information) held by us is among the assets transferred.
Fulfill any other purpose for which you provide the information.
Serve any other purpose that we describe when you provide the information and for any other purpose with your consent.

Use of Personal Information for Marketing Purposes

We may use your information (including Personal Information) for advertising, promotional and other marketing purposes in various ways. This includes using your information (including Personal Information) to provide you with informational and promotional content and materials regarding the Website and our business, such as advertising and promotional information about our products and services or information about special offers or promotions related to our products and services. Currently, we do not provide any of your Personal Information to third parties for advertising, marketing or tracking purposes. If you do not want us to use your information in this manner, see the section below titled “Your Rights and Choices” for more information about how to opt out of such uses.

Third-Party Sites and Services

Our Website may include links to blogs, social media and third-party websites. These third-party sites have their own privacy policies and terms of use and are not controlled by this Policy. You should carefully review any terms, conditions and policies of such third-party sites before visiting them or supplying them with any personal information. If you follow a link on our Website to any third-party site, any information you provide to that site will be governed by its own terms of use and privacy policy and not this Policy.

You may be able to use social media widgets (such as embedded tools enabling you to share or re-post our content on your social media pages), while using our Website. These widgets will collect your IP Address, identify which page you are visiting on our Website and make the information you provide available to third parties. The information collected by such widgets is controlled by third-party privacy policies.

We are not responsible for the privacy or security of any information you provide to a third-party website or the information practices used by any third-party site, including those that are accessed via links to any third-party site from our Website. We make no representations, express or implied, concerning the accuracy, privacy, safety, security, or the information practices of any third-party site. The inclusion of a link to a third-party site on our Website does not constitute any type of endorsement of the linked site by us. We are not responsible for any loss or damage you may sustain resulting from your use of any third-party website or any information you share with a third-party website.

Use and Disclosure of Pseudonymized, Aggregated or De-Identified Data

We may pseudonymize some Personal Information of users so that it can no longer be attributed to a particular, identifiable user without the use of other separately maintained information, or we may convert or combine some Personal Information of users into de-identified or aggregated data that does not disclose any of the Personal Information of any individual user. As an example, we may pseudonymize, de-identify or aggregate information provided by or collected about you and other visitors to our Website to generate aggregate trends or insights about the behavior of visitors to our Website generally that may be shared (including for commercial purposes) with third parties. You understand and agree that we may use and disclose to third parties any such pseudonymized, de-identified or aggregated data for any lawful purpose.

Tracking and “DO NOT TRACK”

Tracking involves the use of cookies, web beacons or other embedded code or tracking technologies to collect, analyze and store information on a user’s behavior over time on multiple sites, including information on the sites visited, products viewed, products purchased and other online interactions. Tracking information can be used to enable companies to make interest-based (behavioral) advertising available to users on multiple sites that they visit.

When you use our Website, we may (or our third-party service providers may on our behalf) collect and track information about your use of the Website and your online activities over time, but do so solely for our own internal marketing purposes. We do not currently allow third parties to collect Personal Information on the Website that could be used by them to analyze and store information about your online activities over time and across third-party sites for tracking purposes (separate and apart from any services they provide to us in support of our permitted uses of your Personal Information as described in this Policy).

The Website does not currently respond to any “do not track” signals sent by your computer, browser or mobile device, and if your computer, browser or mobile device sends a “do not track” signal to our Website, our Website will not treat you differently from users who do not send such signals.

Use of Google Analytics

We may use Google Analytics to track and analyze certain traffic and usage statistics regarding the use of our Website, such as the number of visitors to our Website, how visitors are navigating to our Website, visitors’ general geographic region information, how long individuals are visiting our Website and information about the equipment individuals are using to access our Website (e.g., browser version and operating system). Google Analytics may use a Google Analytics cookie as part of this service, and we may share certain Personal Information with Google Analytics as part of this service. We use this traffic and usage information to gauge, internally, the effectiveness of our advertising efforts and to make improvements to our Website and our marketing and promotional efforts.

For more information, please review the following:

Information about Google’s use of cookies: https://policies.google.com/technologies/cookies?hl=en-US
Information about Google’s use of information from sites or apps that use Google’s services: https://policies.google.com/technologies/partner-sites?hl=en-US

You can opt out of our use of certain Google Analytics features by updating the “Ads Settings” in your browser (https://myadcenter.google.com/customize) or mobile device (www.support.google.com/ads/answer/1660762#mob), by enabling the Google Analytics Opt-out Browser Add-on in your browser (https://tools.google.com/dlpage/gaoptout), or by visiting the Network Advertising Initiative’s Consumer Opt-Out page (www.optout.networkadvertising.org/). Because those opt-out and preference control pages are specific to the individual browser used to visit them, and because those pages are not operated by us, we are unable to perform the opt-outs on your behalf.

Disclosure of Your Information

Generally

We may share your Personal Information with third parties in the following circumstances:

We may disclose Personal Information to our affiliates or to any contractors and other service providers who need to know such information (or such contractors, service providers or other third parties may collect Personal Information directly from you on our behalf while you use our Website) to provide services to us that support our hosting, maintenance, operation and promotion of our Website and our permitted uses of Personal Information under this Policy. For example, we may use a third-party cloud-hosting infrastructure service provider (e.g., Amazon Web Services, Google Cloud or Microsoft Azure) to store certain of your Personal Information securely, we may use a provider of customer relationship management software and/or an e-mail marketing software solution offered by a third-party service provider to organize and track our communications with you, we may use a third-party “chat” service provider to facilitate communications through the Website, we may use a third-party service provider to collect job applications through our Website (e.g., BambooHR), and we may use Google Analytics in connection with our Website as described above in the section titled “Use of Google Analytics.
We currently use BambooHR, a human resources software as a service platform, to collect job applications through our Website. If you would like more information about BambooHR’s privacy practices, you can learn about them here: https://www.bamboohr.com/privacy-policy/.
We may disclose Personal Information to (or permit Personal Information to be collected on our Website by) certain third parties as described in the section above titled “Tracking and ‘DO NOT TRACK.’”
We may disclose Personal Information to a buyer or other successor to our business in the event of a sale of equity or assets, reorganization, merger or a similar corporate transaction, whether as a going concern or as part of a bankruptcy, liquidation or similar proceeding, and in connection with any due diligence review with respect to any such proposed transaction.
We may disclose Personal Information to comply with any court order, law or legal process, including to meet national security and law enforcement requirements and to respond to any government or regulatory request or audit.
We may disclose Personal Information to enforce or apply any legal agreements between us and you, or if we believe disclosure is necessary or appropriate to protect the rights, property or safety of our customers or others.
We may also disclose your Personal Information for any purpose disclosed when the information is provided, and for any other purpose with your consent.

We may disclose Technical Information and all forms of Personal Information for each of the purposes described above, including but not limited to your Identifiers and Internet Activity.

No Sales of Personal Information

We do not sell, and in the past 12 months we have not sold, any Personal Information to third parties.

Your Rights and Choices

You have certain choices regarding the Personal Information you provide to us. You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, some parts of the Website may then be inaccessible or not function properly. If you do not wish to have your Personal Information used by us to contact you to promote our own products or services, you can opt out by (1) sending us an e-mail stating your request to info@infiniaml.com, or (2) with respect to marketing communications by e-mail, you may click the “Unsubscribe,” “Update e-mail preferences” or similar link in the e-mail and follow the prompts that appear.

Please also refer to the section above titled “Use of Google Analytics” for more information regarding opting out of certain Google Analytics features used on and in connection with our Website.

Accessing and Correcting Your Information

You may send us an e-mail at info@infiniaml.com to request access to any Personal Information that you have provided to us, or to request that we correct or delete that Personal Information. We will evaluate such requests on a case-by-case basis. In certain cases we cannot delete your Personal Information. For example, we cannot continue to maintain your account and/or your subscriptions without retaining certain portions of your Personal Information, so a request to delete certain forms of Personal Information may require the deletion of your account and cessation of services to you. We also may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

California “Shine The Light” Disclosure

The California Civil Code permits California residents with whom we have an established business relationship to request that we provide a list of certain categories of Personal Information that we have disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please send an e-mail to info@infiniaml.com. However, please know that we do not currently disclose any of your Personal Information to third parties for their direct marketing purposes.

Nevada Residents: Sale Opt-Out Rights

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: info@infiniaml.com. Please mention that you are making a “Nevada Sale Opt-Out Right” request. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

Users Outside of the United States

Our Website is hosted in the United States and is provided from the United States. It is possible that certain information will be stored on servers in multiple other countries on the “cloud” or other similar distributed hosting platforms. If you are a user accessing our Website from Canada, the European Union, Asia or any other region with laws governing personal data collection, use and disclosure that differ from United States laws, please note that by using our Website and providing your Personal Information to us you are expressly and knowingly consenting to the transfer of your Personal Information from your home country to the United States and other jurisdictions as indicated above (where laws may differ from the laws of your jurisdiction) and you are expressly and knowingly consenting to our use of such Personal Information in accordance with this Policy.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age, and no one under age 18 may provide any information to us or others on or using this Website. We do not knowingly collect Personal Information from children under age 18. If you are under 18 years of age, do not use or provide any information on this Website, use any of the interactive features of this Website, or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or username you may use. If we learn we have collected or received Personal Information from a child under 18 years of age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under age 18, please contact us at info@infiniaml.com.

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure.

The safety and security of your information also depends on you. When we have given you (or when you have chosen) a password for access to certain parts of our Website, you are responsible for keeping that password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information over the Internet is not completely secure. Although we have implemented security measures that we think are adequate, we cannot guarantee the security of your Personal Information transmitted to or using our Website. Any transmission of Personal Information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on our Website.

Changes to Our Privacy Policy

We post any changes we make to our Policy on this page. If we make material changes to how we collect and use Personal Information, we will notify you through a notice on the Website home page. The date this Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Policy to check for any changes.

Contact Information

To ask questions or submit comment about this privacy Policy and our privacy practices, you may contact us via e-mail at info@infiniaml.com.