Automation and the Future of Jobs

Machine learning and artificial intelligence can help automate workplace tasks. So what does that mean for the future of jobs?

Infinia ML CEO Robbie Allen says that while many jobs will be automated, “they’re the kind of jobs that should have never been done by a person in the first place.”

This is a section of Robbie’s talk at NC TECH’s 2018 State of Technology Conference (thanks to NC TECH for the video). Here’s a written version of this clip:

I do lots of interviews related to the future of jobs. At my last company, Automated Insights, I got interviewed a lot about what’s the future for journalists – if we’re automating content, does that mean that we’re going to automate journalists out of a job?

And the short of the answer is no, we’re not aware of ever our implementation resulting in someone losing a job.

They key point is, there’s going to be a lot of jobs that will get automated, but they’re the kind of jobs that should have never been done by a person in the first place.

We have people doing them today because there were no other options. We should not have a person staring at a screen for hours and hours trying to detect subtle differences in movement or detect things going on on that screen.

We should not have people that read and look at numbers, try to analyze it, and just strictly try to communicate the results of those numbers in written form.

These are all things that, we’re used to people doing them, but that doesn’t mean that we’re making the best use of people’s talents by having them do that.

And so in the future – or in the near future, I would say – most of those kind of jobs that are getting automated that you’ll read about, think about it in the lens of:

“Should we have people doing those kind of jobs anyway, or is it better off to actually have those automated and likely find better places for people to do work?”

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